GDPR COMPLIANCE STATEMENT

 

Purpose

The General Data Protection Regulation (GDPR) came in to force on 25th May 2018 and is one of the strictest pieces of privacy legislation globally.  Liversidge Windows believes that privacy is a very important right for citizens and wishes to assure all the company’s customers that we are working hard on ensuring compliance in all areas of our business.
Within this statement we wanted to highlight to our customers the measures we have put in place to ensure compliance with GDPR where we hold and process personal data on your behalf.

Our GDPR Principles

  • We will process all personal data fairly and lawfully
  • We will only process personal data for specified and lawful purposes
  • We will endeavour to hold relevant and accurate personal data and where practical we will keep it up to date
  • We will not keep personal date for longer than is necessary
  • We will keep all personal data secure
  • We will endeavour that personal data is not transferred to countries outside of the European Economic Area (‘EEA’) without adequate protection

Our GDPR Commitments

  • We are reviewing and updating our range of policies, including our Privacy Policy
  • We will provide a copy of the updated Privacy Policy on our website to incorporate our GDPR obligations (see below)
  • We will undertake a systematic review of the personal data we store, manage, maintain, collect, process and control
  • We will provide training to our team and generally raise the awareness and importance of GDPR to our business
  • We will continually look at ways of improving our systems and procedures to better comply with GDPR best practise

Data Subject Rights

Under the GDPR there are significant enhancements to the rights that individuals enjoy with regards their personal data.  Liversidge Windows can work with customers for whom we hold or process personal data in order to determine how best to facilitate:

  • Handling Data Subject Access Requests
  • Rectification of personal data
  • Appropriate retention periods and the secure erasure/destruction of personal data
  • Responding to data access requests, providing it in a structured, commonly used and machine-readable format

Privacy Policy

Our Privacy Policy is here to describe how Liversidge Windows collect, use and transfer information we collect from this website. We hope to reassure you that we work to strict guidelines and your information is safe with us. When you use this website and have not advised us otherwise - you are consenting to the collection, use and transfer of the information that you provide to us in accordance with the terms of this policy.

Information we may collect from you

When you visit, use or register with this website, you may be asked to provide certain information about yourself, including personal details. We may also ask you for information when you report a problem with our site and, if you contact us, we may keep a record of correspondence.

Use of the information we collect

The information you provide to us will enable us to provide you with access to all parts of our website and will be used for several general purposes including:

  • administering business activities
  • providing information, products and services you have requested or subscribed to
  • personalising your experience on this website
  • quality assurance monitoring

We will retain the personal information provided by you for as long as is reasonably necessary for the purposes listed in this policy.
We reserve the right to change this policy from time to time at our sole discretion. It is your responsibility to familiarise yourself with this policy regularly to ensure that you are aware of any changes. Your use of this website after a change has been posted will signify your acceptance of the modified privacy policy.

Disclosure of your information

The information you provide to us will be held by us and will only be accessed by Liversidge Windows for the purposes set out in this policy or for other purposes approved by you. We may also disclose your personal information to third parties if:

  • we are under a duty to disclose or share your personal data in order to comply with any legal obligation
  • or in order to enforce or apply our terms and conditions and any other agreements with you
  • or to protect the rights, property or safety of our company, our customers, or others

This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Security

We employ security measures to protect the information provided by you from access by unauthorised persons and against unlawful processing, accidental loss, destruction or damage.

Your rights

You may ask us to make changes to the information provided by you and/or held about you, to ensure that it is accurate and kept up to date. You may also request that we cease from processing your personal information and that we delete your data from our database or records. Please note that it may be impossible to completely delete your information because of back-ups and records of deletions.
We will only perform the activities outlined above to the extent that such activities will not compromise privacy, security or any other legal interests.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@liversidgeupvcwindows.co.uk or alternatively contact Liversidge Windows, The Belgrave Mill, Fitton Hill Road, Oldham, OL8 2LU tel. 0161 620 4525.

Last updated: May 2018

 
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